Country Lead

About the Company

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

Responsibilities

• Be an integral part of both the local and regional teams led by experienced eCommerce management professionals with over 15 years of experience in the CPG eCommerce or retailing sectors.
• Develop and execute strategic and operational plans for the CPG vertical, covering business engagements, marketing, consulting, operations, and personnel management.
• Align country-specific strategies with regional goals to ensure optimum target utilization and profitability for the country.
• Oversee the management of all resources within the country, ensuring efficient allocation and utilization.
• Lead the development and implementation of training programs to enhance the skills and capabilities of the team, fostering a culture of continuous learning and improvement.
• Ensure that all organizational resources are aligned with the business goals and are effectively supporting the execution of the strategic plan.
• Manage relationships with both external and internal stakeholders at various levels, from C-suite executives to working teams across regional teams, brands, e-commerce platforms, and vendors.
• Act as the primary point of contact for key stakeholders, ensuring clear and effective communication, and maintaining strong, collaborative partnerships.
• Represent the organization in high-level discussions and negotiations with partners, ensuring the organization's interests are well-represented.
• Demonstrate an innovative leadership approach to drive the achievement of business goals, fostering a culture of innovation, creativity, and proactive problem-solving.
• Communicate and optimize brand health metrics, execute improvement plans as needed, and deliver regular business reviews to CPG brands with insights and recommendations across all digital channels.
• Monitor key performance indicators (KPIs) and implement strategies to optimize performance across the CPG vertical.
• Lead overall business development efforts, identifying new business opportunities and developing strategies to grow accounts, increase profitability, and achieve target completion.
• Oversee basic accounting functions related to account management, ensuring financial accuracy and alignment with business objectives.

Qualifications

• A minimum of 12 years of experience in the CPG sector, with a strong focus on eCommerce and retail/brand management.
• Proven experience in leading and managing cross-functional teams in a fast-paced, dynamic environment.
• Strong strategic thinking and analytical skills, with a demonstrated ability to develop effective business strategies for corporate clients.
• Innovative mindset with a passion for driving growth and achieving business objectives.

Additional Information

We transform businesses using data, AI and tech | ADA