Lead Software QA Engineer

About the Role

SS&C is a leading financial services and healthcare technology company. We are seeking an experienced and proactive QA Lead with 8+ years of experience in quality assurance and test automation. You will lead a team of QA engineers in a cross-functional environment, driving quality strategy, automation initiatives, and continuous improvement across multiple applications.

Key Responsibilities:

• Lead and manage a team of QA engineers, providing technical guidance, mentorship, and performance feedback.
• Define and implement QA strategy, test plans, and automation frameworks aligned with product and business goals.
• Oversee test automation efforts using tools such as Playwright, Selenium, UFT, and API testing frameworks (Postman, RESTful APIs, SOAP UI).
• Collaborate with Product Owners, Developers, and DevOps to ensure quality is embedded throughout SDLC.
• Drive test coverage, efficiency, and scalability through robust automation and CI/CD integration.
• Manage test environments, data setup, and release readiness across multiple projects.
• Analyze and report on quality metrics, defect trends, and ROI to inform decision-making and process improvements.
• Conduct risk assessments, root cause analysis, and implement preventive measures.
• Champion best practices in testing, coding standards, and agile methodologies.
• Facilitate Agile ceremonies, sprint planning, and retrospectives with a focus on quality outcomes.

Education and qualification:

• Bachelor’s degree in information technology or computer science (mandatory)
• ISTQB or any other certification

Technical Knowledge & Skills:

Required

• Proven experience in leading QA teams and managing test automation projects.
• Strong hands-on experience with Playwright, Selenium, UFT, and scripting languages (TypeScript, Java, C#, VBScript).
• Expertise in automation framework design, maintenance, and enhancement.
• Solid understanding of microservices architecture, API testing, and CI/CD pipelines.
• Proficiency in SQL for data validation, migration testing, and automation support.
• Experience with JIRA, HP ALM, and test management tools.

Highly regarded

• Responsive design principles and accessibility (WCAG)
• API automation testing
• Nx monorepos, BrowserStack

Personal Attributes:

• Strategic thinker with a passion for quality and innovation.
• Strong communication and stakeholder management skills.
• Ability to influence cross-functional teams and drive consensus.
• Committed to continuous improvement and fostering a culture of excellence.
• Willingness to travel internationally and work across time zones as needed.

Key behaviours:

• Instils Trust – Must be seen to be truthful and follow through on commitments. Customers and Partners must feel that they are being listened too and understood. The right candidate will be able to be trusted with sensitive and confidential information.
• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued, including any failures. This must extend to post-implementation and should encompass the assessment of benefits delivered.
• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective. Improvements must deliver customer improvements as well as feature set improvements. Must be seen as an expert by Customers, who are willing to trust the views and direction of the team as portrayed by the candidate
• Develop Talent – Must be seen as a reference point for others, who are willing to pass on their knowledge to improve the overall level of understanding across the group. This should be via coaching, support, reviews and feedback.
• Communicate Effectively – Must be able to com

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel, and more!
• Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees