Housekeeping Manager

Responsibilities

• Supervise daily housekeeping operations, including guest rooms, public areas, laundry, and storage areas.
• Recruit, train, schedule, and evaluate housekeeping staff.
• Conduct regular inspections of guest rooms and hotel facilities to ensure quality standards are met.
• Develop and implement cleaning procedures and safety protocols.
• Manage housekeeping budgets, supplies, linen, and equipment inventory.
• Coordinate with Front Office, Maintenance, and other departments regarding room status and guest requests.
• Handle guest complaints and special requests related to housekeeping services.
• Ensure compliance with health, safety, sanitation, and environmental regulations.
• Monitor staff productivity and performance.
• Prepare operational reports and maintain housekeeping records.