HR Associate

Job Highlight

The HR Associate supports end-to-end recruitment and HR administration processes, ensuring compliance with UNOPS policies and efficient talent acquisition practices. The role provides guidance on HR systems, contracts, performance management, benefits, and personnel processes while supporting workforce planning, onboarding, and policy implementation. In addition, the position contributes to knowledge sharing, training initiatives, and continuous improvement of HR practices, helping strengthen organizational effectiveness, client service, and compliance across the business unit.

About The Group

UNOPS Global Shared Service Centre (GSSC) is a global hub for cost-effective, high-quality transactional services. We enhance the operational capacity of UNOPS by providing standardized support in key administrative areas, with a core focus on personnel contract administration and payroll. The GSSC enables UNOPS offices worldwide to operate more efficiently by centralizing and streamlining essential back-office functions.

Role Purpose

Support talent acquisition and HR administration processes, contribute to HR policy development and implementation, provide advisory services to personnel and management, and support knowledge building and training initiatives across the business unit.

Responsibilities

• Assist in recruitment end-to-end: requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checks, fee calculation, offers and rejections, and updating the recruitment online information system.
• Participate in workforce planning at office and project level and guide clients through recruitment and selection processes.
• Advise UNOPS personnel, consultants, partners and project staff on conditions of service and entitlements according to contract modality; expedite onboarding and in-processing actions.
• Liaise with HR-related groups (e.g., SSC), relevant HQ and UN system units to submit transactional HR service data (normally within the ERP system), exchange information and follow up on pending issues.
• Research precedents, prepare notes/reports and present recommendations to the supervisor.
• Establish and maintain monitoring systems; track status of pending requests, clearances, approvals, payroll verification, expiring appointments/contracts and separation actions to ensure timely workflows.
• Support planning and management of the HR unit, including drafting annual recruitment plans, implementing HR projects aligned with corporate HR strategy, overseeing personnel file systems and providing statistical summaries and tracking personnel movements.
• Contribute to HR policy development and corporate HR initiatives by collecting data on trends, risks and opportunities and sharing local best practices; assist with implementation and communication of policy changes.
• Provide advisory services on Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements; advise supervisors on performance management and managing underperformance.
• Support design, facilitation or delivery of training and learning initiatives; contribute to knowledge networks and communities of practice by synthesizing lessons learned and disseminating best practices; collect feedback and internal knowledge for reporting and improvement.

Functions / Key Results Expected

The HR Associate is responsible for supporting talent acquisition and HR administration processes, contributing to the development and implementation of HR policies and procedures, and providing advisory support on HR-related matters.