ERP Specialist (NetSuite)

Position Summary

We are seeking an experienced ERP Specialist to support the administration, optimization, and integration of Oracle NetSuite ERP across Finance and project-related functions within regional data center operations.

This role will be responsible for supporting system configuration, user administration, ERP enhancements, API integration, data transfer processes, dashboard development, and operational reporting. The successful candidate will work closely with Finance, Procurement, PMO, Account Management, and other business stakeholders to ensure efficient ERP operations and accurate business reporting.

Key Responsibilities

• ERP Administration & Support
  Administer and support Oracle NetSuite ERP across Finance and project-related functions.
  Configure system settings, user access, roles, workflows, and system enhancements.
  Support ERP process improvements and ensure system efficiency.
  Maintain ERP documentation, user guides, and operational procedures.
• System Integration & Data Management
  Support API integration and system connectivity between NetSuite and other business applications.
  Coordinate data transfer processes, system interfaces, and automation activities.
  Monitor data quality, troubleshoot system issues, and ensure data accuracy.
  Work with internal teams and external vendors to resolve ERP-related technical issues.
• Dashboard & Reporting
  Develop and maintain dashboards, reports, and KPI tracking tools.
  Support Finance and business teams with reporting automation and data visualization.
  Ensure reporting accuracy, consistency, and timely availability of business information.
  Assist stakeholders in defining reporting requirements and analytical needs.
• Cross-Functional Collaboration
  Work closely with Finance, Procurement, PMO, Account Management, HR, and other business teams.
  Gather business requirements and translate them into ERP solutions.
  Support ERP implementation, system enhancements, testing, and user acceptance activities.
  Provide user training and ongoing support to improve ERP adoption.

Requirements

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Systems, or a related field.
• 3–7 years of experience supporting Oracle NetSuite ERP or similar ERP platforms.
• Experience with ERP administration, configuration, and business process support.
• Good understanding of API integration, data transfer, and system interfaces.
• Experience developing dashboards, reports, and operational analytics.
• Strong analytical, problem-solving, and stakeholder management skills.
• Good communication skills in English.

Preferred Qualifications

• Experience supporting Finance, Procurement, PMO, or project-based environments.
• Experience in infrastructure, engineering, construction, manufacturing, or data center industries.
• Knowledge of BI tools such as Power BI, Tableau, or similar reporting platforms.
• Familiarity with workflow automation, system integration, and operational reporting.
• Experience participating in ERP implementation or enhancement projects.

Benefits

Join Gorilla Technology – Intelligence, Not Just for Humans

• Global Career Growth & Diverse Team​
  Join a diverse, multicultural team that embraces global mindsets and offers exciting international career opportunities to continuously broaden your professional horizons.
• High-Impact Global Projects ​
  Don't just follow industry standards. Set them. Tackle complex, real-world challenges through cutting-edge projects that leave a lasting, tangible footprint on global technology.
• Competitive Package & Celebrations ​
  Enjoy a premium compensation package because we know that top talent deserves far more than just bananas. Plus, celebrate our wins together during regular, legendary gatherings.
• Flexible Schedule & Generous PTO​
  Swing at your own pace with a flexible work schedule and generous paid time off designed to support your well-being, keeping you recharged and balanced.
• Flat & Open Culture​
  We break down hierarchies with a flat corporate culture, giving you a direct line to pitch bold ideas and collaborate closely with leadership every day.
• Modern Workspace in a Prime Location ​
  Work from a state-of-the-art office located in one of Bangkok's prime destinations, custom-built to inspire daily creativity, seamless collaboration, and peak performance.