Payroll Supervisor

About the Role

Lead day-to-day payroll operations in Thailand, ensuring accurate, timely payroll delivery, statutory compliance, governance alignment with regional policies, team development, and continuity during transition.

Responsibilities

• Lead daily payroll operations in Thailand, ensuring accuracy, timeliness, and completeness of payroll runs.
• Review payroll outputs, reconciliations, and reports prior to submission and payment.
• Ensure payroll processes meet established service levels (SLAs) and quality standards and maintain proper documentation of processes, controls, and workflows.
• Ensure full compliance with Thailand labor laws, tax regulations, and statutory requirements; oversee monthly and annual filings including Social Security Fund (SSF), withholding tax (PND1), and year-end reporting.
• Act as primary contact for internal and external payroll audits; identify compliance risks and implement corrective actions; liaise with external vendors, tax agents, and authorities.
• Partner with the Regional Payroll Manager on governance, approvals, escalations, and alignment with regional payroll policies, controls, and standard practices; support regional reporting, controls validation, and audit requirements.
• Supervise and develop the local payroll team; provide coaching, training, guidance, clear task allocation, accountability, and performance standards.
• Identify and implement process improvements to enhance efficiency and accuracy; support payroll system enhancements, automation, and transformation initiatives; participate in regional payroll projects and standardization efforts.
• Support business expansion activities such as new client onboarding or operational setup when applicable.
• Lead knowledge transfer from the outgoing Payroll Manager, ensure documentation of all payroll processes, and maintain continuity of operations during transition.

Qualifications

• Bachelor's degree in HR, Finance, Business Administration, or related field.
• Strong hands-on payroll experience with deep knowledge of Thailand payroll operations and compliance.
• Proven experience managing end-to-end Thailand payroll and statutory compliance (SSF, withholding tax, labor law).
• Experience supervising or mentoring junior staff; experience in shared services or multinational environment preferred.
• Exposure to payroll vendors or outsourced payroll models is an advantage.
• Proficiency in payroll systems and Microsoft Excel; knowledge of automation tools/macros is a plus.
• Fluent in Thai and English (both written and spoken).

Skills

• Payroll
• Excel
• MS Office
• Regulatory compliance
• Project management
• Stakeholder management
• English (fluent)