Inside Sales Executive

About the Role

To drive sales performance by leading customer engagement across multiple channels, coordinating closely with internal teams, and strengthening strategic customer relationships to maximize business growth.

Responsibilities

• Approaching new customers via multiple channels: telephone, digital tool, face to face.
• Secure and maximize optimum business support to and from accounts in Thailand for all Trade Areas; work closely in a sales group with partially supporting tasks and proactive sales efforts.
• Provide feedback and negotiate on customers' needs, ideas, and conditions to those in charge of market, pricing, network and others.
• Enter, share and maintain customer goals and profile information.
• Jointly work with the service team on booking, service fulfilment and problem solving (multi-tasking).
• Build excellent team relationships with customers and internal stakeholders.

Qualifications

• Bachelor’s degree in a related field.
• Minimum of 4–7 years of relevant working experience.
• Direct experience with a carrier or shipping line company is an advantage.
• Good command of spoken and written English (TOEIC score of 550 or above is preferred).
• Strong service-minded attitude with excellent interpersonal skills.
• Self-motivated with a proactive and initiative-driven mindset; action-oriented with strong problem-solving skills.
• A collaborative team player with good computer literacy.