Senior Product Owner (e-Commerce)

Key Responsibilities:

• Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
• Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
• Works closely with CPO to establish each product’s business value and support messaging, communication and customer outreach as necessary
• Facilitates release planning with stakeholders as well as weekly demos
• Is a key role on Agile team(s) and works onsite with the team on a daily basis
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
• Align outward facing product requirements and stakeholders

Domain Expertise

• Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain
• Strong collaborator with cross-functional teams from tech, design, and business
• Proven knowledge and understanding of standard practices, technology and supporting industry principles
• Experience with B2B digital products
• Understanding and knowledge of various roles of the digital marketplace, e.g., seller acquisition, supply chain, marketplace ops, etc. and how they interact with product offering

Agile/Digital Experience

• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
• Deep experience leading with teams

Individual Skills

• Strong leader, collaborator, team player, and individual contributor
• Strong communication skills with comfort in speaking with business stakeholders in both English and Thai
• Strong problem solver with ability to manage and lead the team to push the solution and progress

Mindset & Behaviors

• Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
• Empowers others to fail, learn, and grow
• Experimental mindset to drive innovation