Strategic Account Manager

About the Company

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security. Trusted by enterprises and governments across 185 countries, TrendAI™ secures identities, infrastructure, and data and aims to shape a safer, more trustworthy AI-powered future.

About the Role

As a Strategic Account Manager at TrendAI, you will lead and grow strategic enterprise relationships across BFSI accounts in Thailand. This is a high-impact, client-facing role acting as a trusted advisor, commercial driver, and the face of TrendAI to major customers. Work arrangement: hybrid. Employment type: full-time.

Responsibilities

• Serve as the primary account lead for assigned major BFSI accounts, acting as a trusted advisor on cybersecurity strategy and solutions
• Build deep, multi-level relationships from IT teams to the C-suite and understand client priorities and long-term business goals
• Translate client challenges into tailored TrendAI solutions that deliver measurable business outcomes
• Proactively identify and drive new opportunities within the account portfolio and balance relationship depth with commercial instincts
• Partner with resellers and Global System Integrators to expand reach and accelerate deal cycles
• Collaborate cross-functionally with Pre-Sales, Technical, Regional Account Managers, and Marketing teams
• Maintain a disciplined and accurate forecast using Salesforce and TrendAI’s sales tools
• Stay current on industry trends, the competitive landscape, and TrendAI’s product and solution portfolio

Responsibilities

• Represent TrendAI at industry conferences, trade shows, and seminars
• Support planning and execution of marketing and promotional programmes
• Ensure all relevant account information is documented and maintained in Salesforce

Qualifications

• 5+ years of experience in enterprise account management within IT or cybersecurity
• Proven track record of managing and growing BFSI accounts with consistent quota attainment
• Hands-on experience selling cybersecurity, networking, or IT solutions and strong knowledge of the competitive market
• Demonstrated ability to engage and influence C-level stakeholders
• Good knowledge of virtualisation and cloud-based security solutions preferred
• Customer-obsessed, commercially driven, collaborative, and able to operate independently
• Resilient, intellectually curious, and comfortable representing Trend Micro externally as a thought leader and brand ambassador