Front End Team Leader Deputy

About the Role

The Deputy Front End Team Leader (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level by owning the people rhythm and day-to-day operational layer of the Thailand hub. The Deputy Team Leader reports directly to the Thailand Team Leader and works in close partnership to ensure strong team operations, delivery consistency, and people development across the Thailand hub. This role is not intended to act as a buffer between the Team Leader and the team, but rather as a strong operational partner who increases the effectiveness of both. Success in this role is measured by the health and performance of the team, as well as by the Team Leader’s ability to focus on high-impact strategic and technical responsibilities.

Responsibilities

• People Leadership & Team Development
  • Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader.
  • Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader.
  • Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction.
  • Lead onboarding coordination for new Thailand-based hires to ensure a smooth transition into the team's ways of working.
  • Build and reinforce a team culture of ownership, initiative, and continuous improvement consistent with the Team Leader's vision.
• Delivery & Operational Coordination
  • Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities.
  • Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system.
  • Compile and deliver structured monthly reports to upper management detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues, each with concrete remediation plans.
  • Oversee accurate time logging and estimation integrity across the team (including for the Deputy role).
• Technical Contribution & Stability Support
  • Assist the Front-End Team Leader in identifying personnel or project risks and help formulate contingency plans.
  • Support Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes.
  • Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions; act as a first-level escalation point for day-to-day operational and process questions.
  • Uphold UXM documentation requirements and Definition of Done compliance within the team.
• Hiring Support
  • Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style.
  • Assist in scoping role requirements in coordination with the Team Leader.

Qualifications

• Experience: At least 2 years of experience in a people management or team coordination role in a tech team.
• Preferred Qualifications: Familiarity with Front End frameworks and web technologies (HTML, CSS, JS — React, Angular etc.).
• Ability to translate technical constraints into project timelines and accurately assess scope and complexity during planning.
• Genuine people leadership instinct; able to notice issues early and handle sensitive conversations with care.
• Organized, dependable, and calm under pressure; high level of initiative, ownership, and leadership mindset.
• Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed.
• iGaming or SaaS platform experience is an advantage.

Benefits

• Start with 20 days of annual leave, +2 days added each year (up to 30 days by year five) and 13 public holidays per year.
• Flexible hybrid work schedule after your first three months.
• Parental support: 21 weeks paid maternity leave (with option to work from home full-time until child 1 year old) and 4 weeks paternity leave (with option to work from home full-time until child 13 weeks old).
• Monthly meal allowance, medical subscription and annual physical/medical check-up.
• Access to online learning platforms (Udemy for Business, LinkedIn Learning) and budget for external training; gym allowance.
• Office perks including parking, on-site massages, and frequent team-building activities.