Service Technician

ABOUT FLS GROUP

FLS Group is a leading international logistics and project cargo specialist, with operations across the globe. We excel in project logistics, heavy lift transportation, freight forwarding, warehousing, and engineering-driven supply chain solutions. Our reputation is built on delivering complex logistics with precision, innovation, and reliability.

JOB PURPOSE

Service Technician for machinery encompasses a wide range of responsibilities related to the installation, maintenance, repair, and optimization of various types of machinery and equipment commonly used in modern warehouse operations.

CORE RESPONSIBILITIES

• To service and maintain machinery and equipment commonly used in a modern warehouse operation such as:
• Electrical installation (light fixtures, electric motors, electric forklifts, electric roller shutters, etc.)
• Firefighting equipment (pumps, valves, pipes, sprinklers, etc.)
• Machinery and systems providing added value (powder repacking line, liquid mixing plant, stretch-foil wrapping machines, overhead cranes, etc.) and others.
• Assist during the installation, commissioning, and operation of the above equipment jointly with the principal manufacturer and/or our in-house team.
• Conduct electrical installations.
• Always ensure customer and supplier satisfaction.
• Service and maintain the assigned systems in a way that minimizes downtime and maintenance costs, while increasing the economic benefit for FLS and enhancing the reputation of the product and supplier.
• Prepare, present, and discuss service and maintenance plans, as well as accompanying quotations, for customers.
• Maintain a keen interest and profound understanding of new technologies, industries, and the opportunities and challenges they bring.
• Be approachable and open to concerns from customers, suppliers, and colleagues always.

QUALIFICATION

• Bachelor's Degree in Engineering or other related fields.
• Minimum of 10 years of field service experience in installation, commissioning, start-up, operation, and service & maintenance.
• Excellent command of written and spoken Thai and English.
• Proficiency with the Microsoft Office suite (Excel, Word, Outlook, and PowerPoint).
• Experience with online connection to the OEM’s after-sales service department via modem.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.