Senior Process Engineer

About the Company

FARO CREAFORM is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high-tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

About the Role

We are seeking a Process Engineer for our Process Engineering team located in Thailand.

In this position, you will lead the design and development of manufacturing engineering processes and required documentation (e.g., work instructions and validation protocols), perform root-cause analysis of system failures, as well as developing test, assembly, diagnostic procedures, and overall ownership of transition plans from design engineering to manufacturing for global Manufacturing, Service, and Quality. Additional duties include troubleshooting & repair of electrical and mechanical system failures, as well as developing test protocols (validate software & hardware functions), evaluation/disposition of global Service Break/Fix related issues and publish/maintain diagnostic procedures for both Production and Service centers.

In order to perform such tasks, you will have to undertake basic process engineering tasks, such as: interacting with various test and measurement equipment to troubleshoot system designs, evaluation/optimization of production workflows, and design of electro-mechanical systems to improve manufacturing processes. Candidate may also perform basic electronics technician tasks, such as: soldering components on PCBs; using oscilloscopes and logic analyzers to debug PCBA designs; interacting with various test and measurement equipment to troubleshoot system-level failures. Candidate may also perform mechanical tasks, such as: cutting, forming, installing metal parts associated with the assembly of mechanical equipment and fixtures. Experience/familiarity using power tools (e.g., drills, grinders, saw) and hand tools (e.g., wrenches, pliers, screwdrivers) is desired.

Working with FARO CREAFORM products require considerable initiative and ingenuity, along with the ability to communicate with cross functional groups of mechanical, electrical, systems, and firmware engineers. As your familiarity with the product lines grows, you will be expected to interact more with engineering teams to incorporate your findings into the development of the next generation FARO CREAFORM product designs. Initiative and a desire to be a part of future engineering design cycles is required.

Responsibilities

• Support product development initiatives into manufacturing processes through NPD process by completing various manufacturing related tasks such as, Design for Manufacturing (DFM), validation protocols and workflow improvements. Ensure key design requirements, tolerances, and manufacturing requirements are identified and met for NPI projects.
• Develop and execute test protocols to validate and verify software/firmware changes introduced by R&D engineering that affect Faro CREAFORM products in both Production and Service Centers.
• Perform failure investigation on nonconforming material and/or finished products, especially in the areas of mechanical systems and electronic components. Analyze customer complaints and Quality reports in order to implement preventive and corrective actions.
• Design automated manufacturing tests, diagnostic protocols, and drive enhancements to existing processes to improve yield, quality, and performance.
• Utilize progressive methodology to eliminate variation such as Root Cause Analysis, Failure Mode and Effects Analysis (FMEA), and Design of Experiments (DoE).
• Conducts gauge R&R and other process capability studies to analyze new/existing manufacturing processes.
• Conduct and/or participate in team meetings to improve products and processes.
• Review specifications and confer with R&D, Quality and Manufacturing, and Service personnel to resolve design problems related to material characteristics, dimensional tolerances, service requirements, manufacturing procedures, and costs of tools.
• Act as a liaison between R&D, Production, Service, and Quality ensuring that changes or new products properly address Manufacturing, Service, and Quality requirements.
• Coordinate introduction of product changes or new products by ensuring that procedures and diagnostic protocols are released at the appropriate time, parts have been received, and tools are available.
• Review engineering documents, submit revisions, obtain change approvals and upload documents into control system.
• Create and maintain process guidelines, routings, and work instructions for assigned projects and product lines.
• Develop preventive maintenance plans for manufacturing equipment and fixtures, calibration procedures, and work instructions for maintaining equipment in working order.
• Supervise, train and develop new/existing hourly associates in areas such as safety, quality, delivery, and cost.
• Work with vendors on corrective actions to solve yield and quality issues.
• Champion continuous improvement and cost reduction activities in manufacturing through Lean/Six-Sigma methodology.