高级技术支持工程师

About the Company

Established in 2003 | Stock Ticker: 002851.SZ
Megmeet Electrical Co., Ltd. is a leading turnkey solution provider in the field of electrical automation, integrating software and hardware R&D, production, sales and services. Mastering the core technologies in electrical automation, we set foot in six core business areas: Power Solutions, Industrial Automation, eMobility & EV Infrastructure, Intelligent Equipment, Smart Buildings, and Precision Connection.

Web: https://en.megmeet.com/

Responsibilities

• Provide on-site technical support to overseas clients, assisting in resolving product application issues, commissioning, and troubleshooting.
• Collaborate with R&D and quality teams to drive the closure of client issues.
• Collect client requirements and market information, and provide feedback on product improvement suggestions.
• Maintain client relationships and enhance customer satisfaction.

Qualifications

• Bachelor's degree or above; related majors in science and engineering (power electronics, electrical engineering, automation, etc.) are preferred.

Skills

• Possess certain circuit analysis and troubleshooting skills, capable of independently handling on-site client issues.
• Good English communication skills, proficiency in Chinese is preferred.
• Proficient in using testing equipment such as multimeters, power supplies, and electronic loads.

Benefits

• Pay range and compensation package: salary+ allowance; open