User Operations

About the Role

Helloyo - VIP Operations（on-site）

Location: 33/4 The 9th Tower Grand Rama 9, Unit No.TNB05, 17 Floor, Rama 9 Road, Huay-Khwang, Huay-Khwang, Bangkok 10310

Responsibilities

• User retention and core user management
• Deep understanding of in-app content and user dynamics
• Provide suggestions and insights on content and feature localization to the operations team
• Conduct competitive analysis and promptly report competitors’ strategies and actions
• Stay on top of local current events and provide timely feedback when trending topics arise

Qualifications

• Passionate about voice social products
• Some experience in internet products and a clear understanding of operations
• Highly sensitive to in-app trends; able to promptly grasp key user movements and mediate user conflicts when necessary
• Proactive at work, strong communication skills, logical thinking, and a good-tempered personality
• Creative, active thinking, and full of ideas
• Bachelor’s degree or above