Supervisor, DFM (BB)

About the Role

Imagine turning innovative jewellery designs into products that can be crafted efficiently at scale. If you have strong jewellery manufacturing expertise, enjoy solving technical challenges, and can bridge the gap between product development and mass production, then you might be our next Supervisor, Design for Manufacturing (DFM) at Pandora Production.

Design for Manufacturing & Technical Analysis

• Conduct DFM analysis before starting new product development to evaluate manufacturing feasibility, process requirements, technical risks, and potential improvements.
• Explore and recommend new manufacturing techniques to support innovative product designs and achieve quality, productivity, cost, and timeline targets.
• Determine appropriate production processes and working methods for new products within defined cost and operational requirements.
• Apply technical knowledge and structured problem-solving methods to resolve manufacturing challenges and ensure production readiness.

Prototype to Mass Production Readiness

• Support products throughout the development journey, from prototype and production samples through to successful mass production.
• Work closely with Product Development and other technical teams to ensure that product knowledge, specifications, and manufacturing techniques are effectively transferred to production.
• Provide initial production parameters and routing information to support product testing and process validation.
• Ensure that new products can be manufactured consistently while meeting quality, cost, productivity, and delivery expectations.

Cross-Site Technical Coordination

• Coordinate with technical functions to investigate and resolve new product and manufacturing issues.
• Act as a key contact between Pandora production sites in Lamphun, Bangkok, and Vietnam regarding new product timelines, technical requirements, and production readiness.
• Facilitate clear communication and alignment among Product Development, Quality, Manufacturing Quality, Production Excellence, and site production teams.
• Coordinate with vendors when external technical support or manufacturing input is required.

Production Process & Cost Optimization

• Participate in sprue design reviews and provide technical recommendations to improve manufacturing feasibility and casting performance.
• Collaborate with the Standard Time team to estimate production time and support product cost calculation.
• Evaluate manufacturing methods and recommend improvements to optimize productivity, product quality, and production cost.
• Identify technical risks early and recommend preventive actions before new products enter mass production.

Technical Training & Team Supervision

• Provide technical consultation and skills training to prepare production teams for new product launches.
• Supervise, train, and coordinate assigned team members to ensure that work is completed effectively and according to expectations.
• Build technical capability within the team through coaching, knowledge sharing, and hands-on problem-solving.
• Monitor progress and support the team in delivering new product activities within demanding timelines and available resources.

Qualifications

• Diploma or bachelor’s degree in Engineering, Jewellery and Gem Design, Manufacturing, or another related field.
• At least 5 years of experience in jewellery product development, jewellery production, or a manufacturing environment.
• Strong knowledge of jewellery manufacturing processes, production techniques, and product requirements.
• Experience supporting new products from prototype or development stages through to mass production.
• Good analytical, decision-making, and systematic problem-solving skills.
• Strong leadership skills with the ability to supervise, train, and coordinate team members.
• Good communication and cross-functional coordination skills.
• Able to prepare clear issue reports and effectively present technical information.
• Highly responsible, proactive, and able to deliver results under pressure and within demanding timelines.
• Enthusiastic about learning new technologies, manufacturing techniques, and ways of working.
• Proficient in Microsoft Office; knowledge of Microsoft Dynamics AX or other ERP systems would be an advantage.
• Good English communication skills in speaking, listening, reading, and writing.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. Today, Pandora operates crafting facilities in Bangkok and Lamphun, employing thousands of skilled craftspeople who hand-finish jewellery using high-quality materials and responsible manufacturing methods.