Quality Assurance Engineer

About the Role

We are looking for a detail-oriented Software QA Engineer to ensure the quality and reliability of applications throughout the software development lifecycle. The QA engineer ensures all software changes meet requirements and pass QA testing before production release, while facilitating collaboration with Software Engineers, SA, BA, DM, and support teams to deliver the highest quality software.

The Software QA Engineer ensures product quality throughout software development by analyzing requirements, designing and executing test cases, managing defects, and collaborating with cross-functional teams. The role requires strong Agile experience and hands-on testing expertise to deliver high-quality software releases.

Responsibilities

• Collaborate with Product Owners, BAs, and developers to understand functional/non-functional requirements; analyze user stories and acceptance criteria to identify test scenarios; clarify ambiguities and ensure testability
• Design comprehensive test cases, scenarios, and test data; ensure coverage for functional, integration, and regression testing; identify edge cases, negative scenarios, and boundary conditions; maintain traceability
• Execute manual test cases and report defects accurately; perform functional, regression, and integration testing; validate bug fixes and perform re-testing; align execution with release timelines
• Log defects with clear reproduction steps and expected vs. actual results; collaborate with developers to resolve defects; track defect lifecycle and verify fixes
• Participate in sprint ceremonies and provide testing status updates and highlight risks
• Improve QA processes, standards, and documentation; identify areas for test optimization; support UAT preparation and validation

Qualifications

• 3+ years of experience in a testing Lead or Manager level
• Strong understanding of Agile/Scrum methodology and working experience in an Agile environment
• Experience in large-scale software development
• Proven experience managing people, processes, and technology
• Previous hands-on SQA experience, including documentation, automated, non-automated, and load testing
• Ability to interact with all levels of staff and prioritize multiple assignments
• Excellent time management, planning, organization, and prioritization skills
• Familiarity with QA tools and automation frameworks
• Excellent written and oral communication skills

Key Skills

• Test case design & execution
• Functional, regression & integration testing
• Defect management & tracking
• Agile/Scrum methodology
• Test automation frameworks
• QA tools proficiency
• Requirements analysis
• UAT support
• Cross-functional collaboration
• Documentation skills

Must Have Skills

• 3+ years of testing experience at Lead/Manager level
• Strong Agile/Scrum methodology experience
• Hands-on SQA experience (manual & automated testing)
• Defect management and test case design
• Excellent communication skills
• Familiarity with QA tools and automation frameworks

Good To Have Skills

• Load testing experience
• Large-scale software development experience
• Experience managing people and processes
• Advanced test automation expertise
• CI/CD pipeline integration experience

Other Details

• Hybrid Work - 4 days work from the office
• Office Location - Gemopolis Industrial, Prawet, Bangkok
• Career Stage - Senior Associate
• Contract Duration - 1 year
• Native Thai language speaker
• Professional English language speaker

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. Reasonable accommodations are available for qualified individuals with disabilities.

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.