VP, Business Development &Operation Mgmt

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

VP, Business Development and Unsecured Products.

Drive business growth, product management, operational governance, and strategic initiatives for Personal Loan Products and UOBCAP business operations. Ensure business sustainability, regulatory compliance, operational excellence, and effective stakeholder management to achieve organizational objectives.

1. Business Development

• Drive growth and profitability of Personal Loan Products through acquisition and portfolio expansion.
• Develop and execute marketing campaigns, digital acquisition initiatives, referral programs, and sales promotion activities.
• Manage UOBCAP Co-location and In-Branch business models to achieve business targets and optimize channel performance.
• Monitor business performance and recommend actions to support growth objectives.

2. Product Management

• Develop and enhance product features and service offerings to improve competitiveness and customer experience.
• Monitor product performance and customer insights to identify enhancement opportunities.
• Coordinate with business, operations, technology, risk, and compliance teams to successfully launch and implement product initiatives.

3. Operations & Business Governance

• Oversee operational processes and controls supporting Personal Loan and UOBCAP business operations.
• Manage banking arrangements, fund flow processes, cash management services, internet banking, bill payment platforms, and account administration.
• Ensure operational efficiency through process improvements, system enhancements, and workflow optimization.
• Monitor service delivery and coordinate with internal support functions to maintain operational effectiveness.
• Support audit requirements, regulatory reporting, and business continuity activities.

4. Risk, Compliance & Regulatory Management

• Ensure compliance with regulatory requirements, internal policies, and governance standards.
• Manage outsourcing governance, service agreements, risk assessments, and related approvals.
• Coordinate and oversee KYC reviews, delegated authority management, SEC-related submissions, and regulatory reporting obligations.
• Partner with Risk, Compliance, Legal, and Operations teams to mitigate operational and regulatory risks.

5. Project & Strategic Initiative Management

• Lead and coordinate strategic projects, business transformation initiatives, and cost optimization programs.
• Manage project implementation from planning through execution, including resource coordination and stakeholder engagement.
• Drive continuous improvement initiatives to enhance productivity, customer experience, and operational effectiveness.
• Support organizational projects requiring cross-functional collaboration and executive-level reporting.

Qualification

• Bachelor's Degree or higher in Business Administration, Finance, Economics, Marketing, Banking, or related fields.
• MBA or advanced degree is an advantage.
• Minimum 10-15 years of experience in Consumer Banking, Retail Banking, Consumer Finance, Personal Loans, Unsecured Lending, Credit Cards, or related financial services.
• At least 5 years in a senior management role with responsibility for business growth, product management, and strategic initiatives.
• Proven track record in driving acquisition, portfolio growth, revenue, and profitability for unsecured lending products.
• Strong experience in product development, product lifecycle management, and customer experience enhancement.
• Experience managing cross-functional stakeholders across Business, Operations, Risk, Compliance, Technology, Finance, and Legal teams.
• Hands-on experience leading business transformation, digital initiatives, process improvement, or operational excellence programs.
• Familiarity with outsourcing governance, audit, regulatory reporting, and operational risk management processes.
• Experience in consumer lending, personal loan, digital lending, or consumer finance business is highly preferred.

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.