Networking and IoT Engineer

About the Company

Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.

Teltonika provides an opportunity for every ambitious engineer to improve their skills and be part of the technical support for innovative networking devices.

In this role, you will:

• Attend pre-sales and post-sales in-person or remote communication with local market customers.
• Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources.
• Act as a key link between Teltonika Networks R&D/HQ and customers, facilitating the resolution of complex technical challenges.
• Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripherals.
• Conduct training sessions for employees and clients on our products and solutions.

What we expect of you:

• Good communication skills, etiquette, ability and desire to help others.
• Knowledge of Computer Networking, basics of telecommunication systems, and technologies.
• Fluent in Thailand and good English language skills.
• Higher or equivalent technical / engineering education.
• Experience working with routers is an asset.
• Capability of working in a fast-paced environment.
• Certification in CCNA or similar courses would be considered an advantage.
• Experience in technical support would be considered an advantage.

What we offer:

• Paid holidays, paid sick leave
• Flexible working hours and hybrid work opportunities
• Great opportunities to grow in a strong and rapidly expanding company.
• Interesting and ambitious projects of industrial networking devices.
• Workweek: Monday - Friday
• Worktype: on-site/hybrid
• Tools provided: Computer and Teltonika Networks equipment plus accessories
• Place where curiosity is key: here, we share knowledge and learn in training courses, conferences, or business trips.
• Dynamic, challenging work environment and cooperation-based internal culture.
• Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.