Contracting Manager

Responsibilities

• To acquire new hotel partners, manage hotel accounts according to assignment by line manager, and manage relationships with hotel partners.
• Review and improve commercial conditions obtained from hotel partners, not limited to getting promo rates and increasing margin.
• Monitor and improve price competitiveness and room inventory availability at all times.
• Support related departments on customer bookings.
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI.
• Review and evaluate hotel performances and improve business production to hotel partners.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings.
• Support and participate in the company’s campaign / tactical promotion projects.
• Conduct presentations/workshops to hotel partners to strengthen the overall relationship.

Qualifications

• Bachelor’s degree in any relevant field or equivalent experience.
• Minimal 3 years of experience in sales, e-commerce and/or revenue management; highly preferred within hotel, travel, or hospitality industry (especially OTA or B2B channels).
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Ability to research, prepare and communicate various proposals to potential and current hotel partners.
• Success in acquiring, building and maintaining long-term customer relationships.
• Excellent command of English language, both written and spoken.
• Mandarin written and spoken skill will be advantage.