Restaurant Supervisor (Heybo Phuket)

Role Overview:

The Restaurant Supervisor leads the team during assigned shifts and ensures smooth operations, good service and food quality throughout the day.

Key Responsibilities:

• Supervise frontline and kitchen team members during shifts.
• Assign workstations and coordinate break times.
• Ensure customers receive quick and friendly service.
• Check food presentation and portion standards.
• Ensure cleanliness and hygiene standards are maintained.
• Support outlet opening and closing duties.
• Assist with stock counts and inventory control.
• Monitor employee attendance and performance.
• Coach and support new and existing team members.
• Assist with customer complaints and service issues.
• Ensure the team follows food safety and workplace safety procedures.
• Report operational or employee issues to management.

Requirements:

• Previous F&B experience, preferably with some supervisory experience.
• Good communication and teamwork skills.
• Able to lead and work well with the team.
• Comfortable working in a fast-paced restaurant environment.
• Good Thai communication skills.
• Basic or conversational English preferred.
• Able to work shifts, weekends and public holidays.