TA - MF Manager

ROLE PURPOSE:

To manage transfer agency operations by ensuring accurate transaction approvals, adherence to key controls, and timely resolution of queries. The role maintains up-to-date team information, fosters collaboration across internal teams, and ensures high-quality customer service while supporting operational efficiency and compliance.

KEY RESPONSIBILITIES OF THE ROLE:

• Monitor and approve the fund transactions in the system, ensuring accuracy and completeness of edits and updates.
• Maintain up-to-date team information and distribute it appropriately to relevant stakeholders and ensure strict adherence to key Transfer Agency controls and compliance standards.
• Ensure high-quality customer service standards are consistently delivered.
• Foster collaboration with internal teams and act as a key liaison for operational matters
• Represent the team in meetings, providing input and supporting decision-making processes.
• Others assigned by team head and senior leaders.

QUALIFICATIONS and EXPERIENCE:

• Bachelor’s degree or related filed.
• 3-5 years experience ub asset management companies

TECHNICAL/ FUNCTIONAL SKILLS:

• Familiarity with AML/KYC compliance and operational workflows.
• Proficiency in Microsoft Office.

BEHAVIOURAL COMPETENCIES AND SKILLS:

• Leadership & Strategic Thinking: Drive operational improvements and lead complex projects.
• Analytical & Problem-Solving: Handle high-level compliance and operational issues.
• Communication & Negotiation: Engage with regulators and external partners effectively.