Parts Ordering, Follow‑up & Dealer Asst. Supervisor

About us

• Coordinate with related teams to gather demand forecasts for ordering and planning when required in special circumstances.
• Cooperate with the Regional Planning Centre (RPC) team for planning activities.
• Planning decisions using forecasting tools (Mercia, LCM forecast) for safety stock and all-time-buy.
• Monitor overall ordering accuracy and ensure alignment with company supply chain strategy.

Follow-up

• Manage and drive the follow-up team to achieve section and team KPIs (part overdue, fill rate, backorder, new model launch, inventory turn).
• Analysis of supplier performance, submit feedback in the supplier performance system.
• Feedback claims and follow up on replacement/credit notes from suppliers.
• Coordinate with GPSC (Buyer) team regarding vendor activities such as vendor address changes, price/ MOQ adjustment requests, etc.).
• Maintain Material Master and supplier information in SAP to ensure accuracy (e.g., source of supply, lead time, MOQ, pricing, supersession information).
• Cooperate with warehouse teams to support smooth daily operations, monitor incoming shipments, oversee ASN(Advance shipment notice) creation, and address packaging issues.
• Cooperate with finance to resolve documentation issues, including supplier payment scheduling.
• Support annual physical inventory checking.
• Monitor and attend scrap activities.
• Support cross-functional projects as required

Responsibilities

• Excellent command of spoken and written English.
• Good skills in Microsoft Word, Excel, and PowerPoint, which will be an advantage.
• Good presentation and communication skills.
• Strong analytical and problem-solving skills.
• Ability to interpret data reports, which will be an advantage (e.g., inventory, ETA, supplier performance, KPI)
• Strong coordination and stakeholder management skills.
• Able to handle negotiations, work under pressure, and manage complex environments.
• Can deal with all deadlines effectively and independently, with a strong sense of urgency.
• Can make decisions with backup logic.

Requirements

• Open-minded and flexible attitude, adaptable, customer-focused, and result-oriented.
• Strong team spirit and leadership skills.
• Proactive mindset and willingness to take ownership of issues.
• High accountability and integrity.
• Ability to coach and develop team members.