Sales Specialist (Motor service)

About the Company

At ABB, we help industries run leaner and cleaner. This role contributes to the ABB Motion Service Division in Thailand, which maximizes uptime, extends product life cycle and enhances performance and energy efficiency of electrical motion solutions. The Division is leading digitalization by securely connecting motors and drives to increase uptime and improve efficiency.

Responsibilities

• Drive service sales processes, generate service sales opportunities and secure profitable sales within designated areas.
• Penetrate Installed Base (IB) and sell the full Service product portfolio, including upgrades, retrofits and value-add solutions.
• Build and maintain long-term customer relationships and ensure immediate response to specific customer needs and issues.
• Understand channel strategy, establish related pricing, prepare and review sales plans, and propose recovery plans when required.
• Generate leads and develop new market opportunities by using market trend information and identifying potential new service portfolios.
• Represent ABB service products and solutions in marketing activities such as campaigns, trade fairs, exhibitions, conferences and customer meetings.
• Travel to customer sites as required (>30%).

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Mechatronics Engineering or related technical field, or equivalent technical/commercial training with proven experience.
• 3–5+ years in industrial service or technical sales for drives, motors or automation, including complex solution selling and long sales cycles.
• Working knowledge of motors, PLC and digital service.
• Demonstrated ability in proposal development, pricing, negotiation and contract management for services.
• Proficiency with CRM (Salesforce), ERP and MS Office; strong written and verbal communication skills.
• Willingness to travel to customer sites (>30%).
• Fluency in Thai and English preferred.

Skills

• CRM software (Salesforce) and ERP experience
• MS Office proficiency
• Technical sales, proposal development and pricing
• Negotiation and contract management

Benefits

• Hybrid work model; opportunities for career development and reward programs.

Additional Information

Work model: hybrid. For more information about ABB and the team, visit https://www.abb.com.