Project Manager

About the Company

We are a modern global creative and media agency, operating as a social-first, integrated marketing partner. We help brands stay relevant by translating audience insight into strategies that drive measurable business outcomes. Our work is grounded in a deep understanding of how people engage with content, platforms, and brands in a rapidly evolving media landscape.

About the Role

Based in Bangkok and reporting to the Account Director, this role serves as the central operational leader for a major global brand account. The position requires managing the end-to-end execution of projects while establishing client trust through an analytical understanding of their industry, business needs, and competitive landscape.

Responsibilities

• Manage comprehensive digital and social media campaigns from initial scoping through final execution to ensure project milestones are achieved.
• Formulate project parameters, project estimates, deliverables, schedules, and resource distribution models.
• Coordinate internal review systems and manage SMA submission timelines to maintain production pacing.
• Utilize software tools, specifically Workfront, to analyze team availability, assign workloads, and optimize operational capabilities.
• Function as the primary operational point of contact for client stakeholders, building professional relationships through transparent, proactive, and concise communications.
• Streamline client feedback for creative teams while managing external expectations regarding deliverables, adjustments, and timelines.
• Monitor performance indicators and deliverables to early identify potential project bottlenecks and implement corrective strategies.
• Contribute to high-quality agency presentations, clearly conveying strategic perspectives and workflows to client audiences.
• Work alongside strategic and creative divisions to embed platform-specific insights across channels including Meta, YouTube, Instagram, and TikTok.
• Partner with operational, legal, media, and financial departments to standardize procedures and align all output with compliance parameters.
• Implement insights from historical campaigns to consistently refine cross-functional workflows and operational setups.

Qualifications

• 3 to 5+ years of experience in project management or joint account management, with professional experience in digital marketing, social-first agencies, or e-commerce enabler systems highly preferred.
• Broad understanding of social media culture and organic audience metrics; experience in commercial platforms such as Shopee, TikTok Shop, or Lazada is an asset.
• Practical expertise in budgeting, project scoping, milestone scheduling, contract generation, and the utilization of resource platforms like Workfront.
• Proven ability to maintain operational focus and adapt seamlessly within high-pressure, fast-moving agency environments.
• Exceptional communication skills with the capability to accurately decode complex feedback between client stakeholders and internal teams.
• Professional bilingual fluency in English and Thai is strongly preferred to accurately serve the nuances of the local target market.

Additional Information

Work Authorization: We are unable to provide visa sponsorship for this position. All applicants must currently possess the legal right to work in Thailand.