Strategy Project Management (Recovery& Claim) (SPX Express)

About the Role

Manage day-to-day dispute, claim and clawback performance for SPX Express; identify bottlenecks and implement improvements to maximize recovery and liquidation outcomes while aligning internal and external stakeholders.

Responsibilities

• Manage day-to-day dispute, claim and clawback performance; identify key bottlenecks and react quickly to resolve issues
• Maximize clawback strategy and liquidation performance
• Identify key risk areas to the network operation and design mitigation strategies
• Identify opportunities in processes, including forecast, planning and physical processes, to improve cost, quality and lead time
• Draw up business cases for improvement ideas and convince stakeholders to change processes
• Collect data and set up improvement processes after data analysis
• Prepare reporting tools/templates for key performance indicators for internal stakeholders and customers
• Manage multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction

Qualifications

• Bachelor’s or Master degree in business administration, human resources, or a relevant field
• 2–5 years of experience in consulting, financial and accounting, economics, or project management
• Knowledge of legal practices related to day-to-day management of employees
• Ability to work successfully in a dynamic environment
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization