Specialist, Supplier Quality Engineering & Assurance

About the Role

• Lead and execute the qualification process for new materials, gemstones, and ODM/OEM suppliers.
• Monitor progress and provide summary reports for each product launch.
• Deliver technical and quality management system training to suppliers.
• Ensure timely resolution of quality issues identified during development phases.
• Collaborate with stakeholders to develop quality standards, criteria, and inspection methods.
• Train suppliers on product specifications and regulatory requirements.
• Leverage quality performance data to support supplier evaluation and selection processes.
• Act as the coordinator for quality alerts between Pandora and suppliers.
• Manage supplier improvement and development programs.
• Lead inbound quality improvement projects with suppliers and Pandora teams.
• Translate company goals into actionable metrics for the Supplier Quality team.
• Drive cross-functional quality improvement projects.

Qualifications

• Bachelor’s degree or above in Engineering, Science, or a related field.
• Minimum 5 years of experience in Supplier Quality, Incoming Quality Control, or Product Development.
• Strong knowledge of Quality Systems, Quality Control processes, and supplier quality management.
• Understanding of quality standards and raw material processes within the jewelry industry.
• Strong technical knowledge of Product Development processes.
• Familiarity with APQP, PPAP, LAR, Gage R&R, and Process Capability studies.
• Strong leadership, communication, presentation, and facilitation skills.
• Ability to lead and motivate cross-functional teams.
• Proficient in MS Office and Minitab.
• Good command of English.
• Experience as an internal/external auditor is preferred.
• Willingness and ability to travel as required.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.