Team Manager, Sales

About the Role

Drives sales tactics aligned with divisional strategy, aiming to grow market share and revenue in the Higher Education tertiary market. Collaborates with the Director – Higher Education to build and sustain a high-performance team culture covering Indonesia & Singapore. Manages a field-based territory of local university campuses and sells educational solutions to large first-year courses.

Responsibilities

• Recruit, hire, onboard and train sales talent; organize training and onboarding and maintain development plans.
• Coach, mentor and conduct regular performance evaluations of direct reports; manage performance against KPIs and document development in HR systems.
• Conduct co-calling and field-based coaching using Pearson sales methodology; track execution of team responsibilities including call rates, coverage, sampling, travel, CRM data, new business acquisition and renewal rates.
• Develop and execute strategic business plans for allocated territories to maximize sales, including Territory Account Plan and alignment with business planning cycle.
• Employ advanced selling skills and product/technology knowledge; sample and track adoptable titles to achieve sales targets.
• Champion OneCRM and ensure effective CRM use; promote best-practice knowledge management activities and maintain market trend insights to senior leaders.
• Manage sales budget and expenses; facilitate demand forecast accuracy, support Asia Digital Strategy implementation and provide market feedback to product teams.
• Build and maintain relationships with distributors, academics, faculty, channel partners and decision-makers; collaborate with supply chain, customer service, marketing, product and finance teams.

Main Job Dimensions

• Adaptability; aligning performance for success; building a successful team; building strategic relationships; coaching; communication; follow-up; sales ability/persuasiveness; strategic decision making.

Main Challenges

• High responsibility/accountability; influencing and coaching others; relationship building; maximizing customer focus.

Key Relationships / Stakeholders

• Director – Higher Education; Higher Education Sales team; Operations (Demand Planner, Supply Planner, Customer Service); Marketing; Product; Customer Success; Finance and HR; Customers and strategic account stakeholders.

Qualifications

• Regional sales experience across Southeast Asia in the education indust