Housekeeping Supervisor

About the Company

At Marriott International and The Ritz-Carlton, associates deliver exceptional luxury service guided by the brand's Gold Standards, Employee Promise, Credo and Service Values. The company is committed to equal opportunity and creating a diverse, inclusive workplace.

About the Role

Position Summary:

• Inspect guest rooms, public areas, pool, etc. after cleaning to ensure quality standards.
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
• Assist Housekeeping management in managing daily activities and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms with the Front Desk; prepare, distribute, and communicate changes in room assignments.
• Communicate issues to the next shift and complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
• Follow company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs and assist individuals with disabilities.
• Perform physical tasks including moving/lifting up to 55 pounds (with assistance beyond), pushing/pulling loaded housekeeping carts over uneven surfaces, reaching, bending, twisting, stooping, and standing/walking for extended periods.
• Enter and locate work-related information using computers and/or point of sale systems; read and visually verify information in various formats.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent preferred.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None required.

Additional Information

• Location: 111 Moo 3, Nongthalay, Muang, Krabi, Thailand, 81180.
• Schedule: Full Time, onsite.
• Position Type: Non-Management.