Administrative Assistant

About the Company

At Crawford, a global leader in claims management with 80+ years of expertise across 70 countries, we do more than manage claims. We help restore lives, businesses, and communities. We’re looking for an Administrative Assistant to join our Thailand team to provide operational support to the Country Manager and coordinate office and people-related processes in a collaborative, people-focused environment.

Responsibilities

• Executive support: Manage calls, emails, schedules and meeting preparation for the Country Manager; coordinate travel, visas and accommodation; draft and organize reports, presentations and correspondence; greet visitors and support meeting logistics; liaise with suppliers, clients and staff.
• Office & people-related administration: Coordinate recruitment, onboarding and offboarding; maintain employee records, HRIS data and monthly reporting; support training registrations and regional/global HR initiatives; manage expat visa and work permit processes; assist with internal and external HR audits; oversee office operations, equipment and supplies; organize digital and physical records; handle ad hoc administrative and HR tasks as assigned.
• Standards & ethics: Promote Crawford’s ethics, values and service standards; handle sensitive and confidential information with professionalism and discretion.

Qualifications

• College or tertiary degree in Office Administration, Human Resources or a related field.
• Previous experience in administrative, executive support or office coordination roles is preferred.
• Knowledge of HR practices, policies and processes; experience with HRIS platforms is an advantage.
• Strong organizational skills with high attention to detail and the ability to manage multiple priorities.
• Proficiency in MS Office; strong written and verbal communication skills in English.
• Comfortable supporting senior stakeholders; professional, discreet and dependable when handling confidential information; collaborative team player.

Benefits

• Competitive salary and benefits.
• Real growth opportunities within a global organisation and ongoing technical and professional development.
• An inclusive, collaborative and supportive team culture with exposure to a professional environment supporting global clients.

Additional Information

Note: This is an administration-led role. While it includes exposure to HR-related activities, it does not involve strategic HR responsibilities. Ready to be the person who keeps everything running? Apply now.