Service Sales Manager

About the Company

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. This position reports to: Regional Marketing & Sales Manager - Asia Pacific and India. The role contributes to the electrification business in Thailand. Work model: hybrid.

Responsibilities

• Develops and executes service sales strategies to increase Installed Base (IB) penetration using effective IB data utilization.
• Drives service sales growth by promoting value‑added service offerings and full lifecycle management (LCM) solutions.
• Ensures achievement of service sales targets by leading the sale of the complete service portfolio and providing cost‑effective customer solutions.
• Leads and supports major contract negotiations to secure service sales volume and long‑term growth.
• Analyzes service market potential, customer needs, and IB data to strengthen customer relationship management.
• Builds and maintains long‑term relationships with key customers and decision makers through strong technical and commercial expertise.
• Supports and coaches the sales team, participating directly in sales activities when required.
• Oversees account planning, market reporting, resource allocation, and monitors customer financial risk in collaboration with internal stakeholders.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field.
• About 8–10 years' experience in service sales within industrial, electrical, power, data center or related field.
• Proven track record in driving service revenue and Installed Base (IB) penetration.
• Solid commercial and negotiation skills with key account exposure.
• Good technical understanding of service solutions and lifecycle management.
• Strong leadership, communication, and stakeholder management skills.

Benefits

• Opportunity to contribute to ABB's Service Division, improving availability, reliability and sustainability of electrical products and installations.
• Development, reward and career growth programs and an inclusive working environment.

Additional Information

Ready to make an impact? Apply today.