Account Manager

About the Company

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Account Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

Responsibilities

• Effective planning/coordination/communication/delegation/motivation within team to work as a coordinated Group.
• Enhance/build client relationships and getting to know clients including decision makers.
• Build and maintain effective long-term client relationships and a high level of client satisfaction by cooperating with other departments to ensure key claim settlement or client complaint handling.
• Be responsible for developing existing client portfolio, market observations and product development.
• Ensure sales process in compliance with the Company requirements.
• Build relationships internally and collaborating effectively on cross-functional teams.
• Develop and maintain a pipeline of prospects and clients including research, initiation of contact, meetings, responding to RFPs, new business presentations, and accurately maintaining systems (dynamic CRM) in order to create and convert sales opportunities.
• Coordinate legal / senior management sign-off on bids and proposals, placement of supplier orders, and acceptance of customer orders.

Qualifications

• Relevant experience in Accident & Health or Account Manager role.
• University degree in insurance, Business Administration or related.
• Excellent ability to communicate effectively with a strong focus on customer service.
• Self-starter attitude and ability to work independently and as part of a team.
• Flexibility and proven ability to identify and resolve issues.
• Excellent Microsoft Office skills, particularly in Word, Excel and PowerPoint.
• Proficiency in English language.

Benefits

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.