Sales Specialist/IVF Consultant

About the Role

We are looking for a motivated and compassionate IVF Consultant to join a growing fertility and reproductive healthcare team in Bangkok. This role is ideal for someone who enjoys communicating with international clients, building trust, and guiding patients throughout their fertility journey.

Responsibilities

• Handle inbound and outbound inquiries via WhatsApp, phone calls, email, and social media
• Provide information about fertility treatments, reproductive healthcare programs, and treatment packages
• Follow up with prospective clients and convert leads into consultation bookings
• Build strong relationships with clients through professional, empathetic, and personalized communication
• Coordinate with medical and support teams to ensure a smooth and positive patient experience
• Maintain accurate records in CRM systems and prepare sales activity reports
• Stay updated on services, promotions, and developments in fertility healthcare

Qualifications

• Fluent in Thai, English and Hindi (spoken and written)
• Previous experience in sales, customer service, healthcare, wellness, medical tourism, or related fields
• Strong communication and interpersonal skills
• Confident handling international clients via WhatsApp and phone calls
• Service-minded with strong emotional intelligence and relationship-building abilities
• Goal-oriented and able to work effectively in a fast-paced environment
• Experience in IVF, fertility, or healthcare industries is an advantage

How to Apply

For further information or to apply, please send your resume to ponpravee.m@adecco.com or contact 0926924469.