Product Designer (UX/UI) - CDC

About the Role

As a Product Designer, you will design user experiences for operational systems used inside our warehouse and fulfillment environments. Your work will support both web applications and handheld PDA devices used by operators, supervisors, and administrators within the warehouse management ecosystem. You will work closely with Product Owners, Business Analysts, and Engineers to translate operational processes into intuitive and efficient digital workflows.

Responsibilities

• Advocate for user-centered design solutions across warehouse operations and digital platforms
• Design user experiences and interfaces for web applications and PDA/handheld devices used in warehouse operations
• Create wireframes, prototypes, and high-fidelity UI designs that can be implemented directly by engineering teams
• Design task-driven workflows for warehouse operations, including receiving, picking, packing, loading inspection, and inventory handling
• Design PDA interfaces optimized for speed and clarity, minimizing interaction steps for frontline operators
• Conduct user research and usability testing to understand operator workflows and improve operational efficiency
• Define user personas and user journeys for warehouse operators and administrative users
• Design operational dashboards and monitoring tools for supervisors to quickly understand system status, exceptions, and performance
• Translate complex business processes and operational requirements into clear interaction flows
• Establish and evolve consistent design patterns, UI components, and design systems that scale across web and PDA platforms
• Continuously iterate on designs based on user feedback and operational insights
• Collaborate with Product Owners, Business Analysts, and Engineers to ensure designs are technically feasible and aligned with operational constraints

Qualifications

• Ability to plan, conduct, and synthesize user research and usability testing
• Strong experience designing desktop, web, and mobile applications
• Experience designing workflow-heavy or enterprise systems
• Strong visual and interaction design skills
• Experience building or contributing to design systems that scale across platforms
• Experience working in Agile product development environments
• Strong communication skills with the ability to explain design decisions to both technical and non-technical stakeholders
• Ability to translate abstract ideas and operational processes into clear user experiences
• Creative problem solving and analytical thinking; comfortable working in fast-paced environments with evolving product requirements
• Demonstrated ability in user research, interaction design and visual design

Skills

• Nice to Have: experience designing logistics, warehouse management, ERP, or operational systems
• Nice to Have: experience designing task-optimized interfaces for handheld devices such as barcode scanners or PDA terminals
• Nice to Have: retail or supply chain domain knowledge

Benefits

• Health Insurance: group insurance covering OPD, IPD, Emergency OPD
• Provident Fund: 3% contribution
• Year-end bonus: variable and performance bonus
• Gym Facilities: fitness center, yoga room, and recreational space at Head office
• Attractive vacation: minimum 18 days annual leave
• No overtime: 5-day work week with set goals and deadlines
• Free car parking space

Additional Information

• Best Culture: clear focus, diverse workplace (Thai and Non-Thai welcome)
• Non-hierarchical and agile environment with growth opportunity and career path