Hostess

About the Role

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

As a Hostess, you will be the first point of contact for our guests, creating a warm and welcoming dining experience. You will support the Food & Beverage operation by managing reservations, greeting and seating guests, coordinating table allocations, and ensuring smooth guest flow while delivering exceptional service.

Key Responsibilities

• Welcome and escort guests to their tables in a friendly and professional manner.
• Manage restaurant reservations via phone, email, and other booking platforms.
• Coordinate table assignments and monitor table rotation to maximize seating efficiency.
• Handle guest inquiries and special requests promptly and courteously.
• Work closely with the restaurant team to ensure a seamless dining experience.
• Maintain a clean, organized, and welcoming reception area.

Qualifications

• Previous experience in a Hostess, Restaurant, or Food & Beverage role is preferred.
• Excellent guest service and interpersonal skills.
• Strong communication and organizational skills.
• Ability to multitask and work well under pressure.
• Good attention to detail.
• Good command of spoken and written English.
• Fluency in Thai to ensure effective communication with team members.