Product Manager (Fixed-Term Contract)

About the Company

Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments across the region. Sertis is also a member firm of Andersen Consulting, integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s expertise.

For more information, please visit: sertiscorp.com

About the Role

Sertis is looking for a senior Product Manager to be embedded at one of our enterprise client sites. You will own the product roadmap for a large-scale consumer mobile app that includes e-commerce, loyalty, and digital payments. This is a senior, hands-on role that combines strategy and execution. Fixed-term contract; onsite at the client location in Bangkok.

Responsibilities

• Own the product roadmap and vision for a multi-service mobile app, balancing feature priorities across several service verticals.
• Act as the connector between business stakeholders, designers, mobile tech leads, and QA; translate messy requirements into clear user stories.
• Define and track key product metrics (MAU, DAU, retention, conversion) and use A/B testing and data to drive improvements.
• Lead sprint planning, manage the backlog, and make go/no-go calls on feature releases.
• Drive user research and incorporate customer feedback into the product roadmap.

Qualifications

• At least 7 years in product management, ideally with experience on mobile apps, super apps, digital wallets, or retail-tech platforms.
• Experience running Agile/Scrum and managing backlogs in tools like Jira and Confluence.
• Hands-on experience with analytics tools such as Firebase, Mixpanel, Amplitude, or similar, and familiarity with A/B testing.
• Solid understanding of mobile app architecture, mini-apps/micro-frontends, and how e-commerce, loyalty, and payment systems integrate.
• Strong communication skills: able to present roadmaps to executives and write clear user stories for engineers.
• CSPO, PSPO, or similar certifications are a plus.

Additional Information

• Embedded at an enterprise client site; onsite work in Bangkok (Phrom Phong area).
• Fixed-term contract engagement.