VP Relationship Management, GNB

Description

• Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers.
• Work collaboratively with other Global Businesses, product, and service partners to identify opportunities to connect customers to opportunities and strengthen the relationships.
• Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
• Deliver a high-quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customers or other professionals, and always acting according to the highest professional standards.
• Establish an effective working relationship with risk to validate the accuracy of the customer risk profile and ensure sustainable asset growth.
• Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
• Contribute to team development, effectiveness, and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse, and supportive working environment.
• Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural, and regulatory requirements.

Qualifications

• Bachelor’s/master’s in finance, economics, or related degree along with minimum 6+ years previous experience in corporate banking.
• Experience in managing corporate relationships with international needs, Credit and analytical skills are required.
• Good level of business acumen and commercial awareness, including understanding of business models, economic, cultural, procedural, and regulatory issues.
• Experience in marketing, business development and portfolio management from within a variety of industries.
• Proactive, customer-driven approach, with a strong sales and marketing orientation and entrepreneurial spirit.