Product Owner - Workplace & tooling

Job Purpose

The Product Owner plays a pivotal role in defining and driving the development of digital products or services that meet customer needs and align with the organization's goals. They are responsible for setting the product vision, prioritizing features, and ensuring that the development and implementation team delivers value to business stakeholders. Product owner act as key interface and single point of contact with senior business leadership for anything related to their relevant domains in digital.

Responsibilities

• Develop and communicate a clear product strategy aligned with stakeholder objectives
• Identify market opportunities and customer needs
• Create and maintain a technology product roadmap
• Identify emerging technologies with potential applications
• Define and communicate the product's value proposition
• Gather and prioritize user stories and product features based on business value
• Collaborate with stakeholders to understand customer needs and market trends
• Create and maintain a well-prioritized product backlog
• Define user stories, features, and acceptance criteria for technology projects
• Work closely with development and implementation teams to ensure technology solutions meet business needs and deliver on time on budget
• Provide guidance and clarification to development teams during the implementation phase
• Monitor project progress and remove impediments to delivery
• Engage with senior business stakeholders to understand their needs and challenges
• Act as a liaison between business stakeholders and technology teams, ensuring alignment
• Communicate technology project updates and outcomes to stakeholders
• Ensure that the product is user-friendly and aligns with business processes
• Gather user feedback and incorporate usability improvements into product development
• Prioritize features that enhance the user experience
• Measure and track key performance indicators (KPIs) to assess product success
• Identify areas for improvement and optimization based on data-driven insights
• Drive continuous improvement initiatives to enhance the product
• Ensure that technology solutions comply with relevant regulations and standards
• Identify and mitigate technology-related risks with your product
• Collaborate with compliance and risk management teams
• Lead and mentor members of the product team
• Foster a collaborative and innovative team culture
• Provide guidance, support, and professional development opportunities
• Facilitate effective communication and cooperation within the team

Qualifications

• Bachelor's degree in a relevant field (e.g. Engineering, Computer Science) or equivalent experience
• Certification in product management or agile methodologies is advantageous
• 10-15 years of experience in product ownership or related roles
• Demonstrated success in delivering digital products or services
• Familiarity with processes and technologies in the product domain
• Familiarity with product development methodologies (e.g., Agile, Scrum)
• Experience in Project and Supplier Management

Additional Information

Work location: Bangkok, SM Tower Building