Department Manager - Strategic Partnerships (Payment Sector)

About the Role

Identify, develop and manage strategic alliances with banks, fintech companies and other financial service providers to deliver payment solutions, co-funded campaigns and loyalty integrations. Lead negotiation of commercial agreements, secure partner funding, build campaign calendars, and report partnership performance to senior management.

Responsibilities

• Negotiate commercial agreements with financial partners, including revenue sharing and joint investment models.
• Create and launch payment solutions such as co-branded credit cards, installment programs and digital wallets to enhance customer experience and loyalty.
• Ensure compliance with financial regulations and internal risk management policies.
• Design co-branded campaigns with financial partners to increase purchase frequency and customer retention.
• Build and manage a strategic annual campaign calendar aligned with seasonal peaks and business objectives.
• Integrate loyalty mechanics (point earn/burn, personalized rewards, tier-based benefits) into campaigns.
• Collaborate with Marketing, Loyalty and Data teams to track campaign performance and optimize based on analytics.
• Secure external campaign funding from financial partners and build ROI-driven business cases to attract co-funding.
• Develop a structured framework for funding allocation and monitor fund usage for measurable results.
• Define and track partnership KPIs; provide monthly and quarterly performance reports to senior management with insights on campaign impact, funding utilization and future opportunities.
• Continuously evaluate partnership contributions to sales, retention and loyalty metrics.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing or related field; master's degree preferred.
• 3+ years of experience in financial partnerships, business development or campaign management, ideally within retail, banking, fintech or FMCG sectors.
• Proven track record in negotiating high-value financial partnerships and managing co-funded campaigns.
• Experience with loyalty programs, credit card ecosystems and customer engagement platforms is highly desirable.

Skills

• Strong negotiation and stakeholder management skills with a collaborative mindset.
• Ability to build ROI-driven business cases and monitor funding utilization.
• Experience working with cross-functional teams (Marketing, Loyalty, Data) to measure and optimize campaign performance.