Data Center Technician - Thailand - Ban Chang - On-site

About the Company

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service.

About the Role

As a Freelance Data Center Technician, you will deliver on-demand support to global data centers, performing hardware installation, troubleshooting complex issues, and managing network operations to ensure optimal performance and reliability. You will work independently while collaborating with remote teams.

Responsibilities

• Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime.
• Monitor data center operations both remotely and on-site, diagnose and resolve hardware, software, and connectivity issues to minimize downtime.
• Configure, manage, and troubleshoot networking devices (Cisco and Juniper routers, switches, and firewalls) to ensure secure and efficient network operations.
• Manage and troubleshoot Linux and Windows-based systems, performing updates, patches, and security enhancements.
• Document installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team.
• Implement and maintain security protocols to protect data center infrastructure and ensure compliance with industry standards.
• Collaborate with remote IT teams, vendors, and stakeholders on projects to enhance data center operations.

Qualifications

• Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field preferred but not required.
• Experience: 3+ years of experience in data center operations, with strong focus on independent or freelance projects.
• Technical skills: Extensive hands-on experience with Cisco and Juniper networking devices; strong proficiency in managing and troubleshooting Windows and Linux systems; solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs); experience with virtualization technologies such as VMware or Hyper-V is a plus.
• Certifications: Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
• General requirements: Ability to travel to various data center locations on short notice; flexibility to work outside regular hours including nights and weekends; access to necessary tools and equipment; strong problem-solving skills and ability to work independently and remotely; excellent communication skills for collaboration with remote teams.

What We Offer

• Flexibility: choose the tickets you want to pick up with no minimum hour commitment.
• Professional environment reconnecting you with the practical side of IT.
• Competitive compensation and rewards.
• Growth opportunities working with compelling clients.