Senior Executive, Account Management (Digital Marketing with Global Clients)

About the Role

We are seeking a highly motivated Senior Executive, Account Management to join our D2C E-commerce Enablement team at AnyMind Thailand. In this role, you will cultivate and nurture strong client relationships, ensuring their success and satisfaction, and drive the growth of both local and global businesses while collaborating within a dynamic multinational team.

Responsibilities

• Develop and maintain robust, long-term client relationships, serving as their primary point of contact and trusted advisor.
• Provide strategic guidance to clients on marketing and advertising initiatives, ensuring successful brand development.
• Oversee project timelines and deliverables, effectively managing project progress.
• Create and execute comprehensive project schedules based on team assessments, coordinating client meetings both on-site and remotely.
• Prepare and deliver regular performance reports and insights to clients, highlighting achievements and recommending optimization strategies.
• Monitor campaign performance and client satisfaction, proactively addressing challenges and implementing solutions.
• Identify opportunities to expand client accounts through upselling and cross-selling, driving revenue growth.
• Collaborate closely with cross-functional teams, including sales, marketing, and product development, to achieve client objectives.

Qualifications

• 3 years of account management experience in the digital marketing agency industry (especially Media and Influencer Marketing).
• Fluency in English.
• Exceptional communication and presentation skills with the ability to effectively interact with clients at all levels.
• Strong strategic thinking, negotiation, and logical problem-solving abilities.
• Experience in D2C E-commerce is a plus.
• Bachelor's degree (nice to have).
• Knowledge of AI adaptation in the job (nice to have).

Benefits

• Advanced AI tools for all positions.
• Creative office at Emporium (located at BTS Phrom Phong).
• Performance review twice per year and performance bonus.
• Competitive salary.
• Annual paid leave and compassionate leave.
• Health insurance and social security.
• Discount for fitness gym at EmQuartier.
• Monthly, quarterly, annual MVP awards (prizes up to 8,000 USD).
• Opportunity to learn advanced advertising technology platforms and explore new trends in the digital market.