Recreation & Sport Supervisor

Company Description

Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.

Job Description

JOB PURPOSE
To supervise and coordinate the daily operations of the hotel’s recreation and sports facilities, ensuring a safe, clean, engaging, and high-quality experience for all guests. The position is responsible for leading the recreation team, delivering professional guest service, organizing recreational and sports activities, maintaining facilities and equipment, handling guest concerns, and supporting guest engagement and satisfaction in line with hotel and brand standards.

JOB DESCRIPTION

• Recreation & Sports Operations
• Guest Experience & Engagement
• Team Supervision & Training
• Facility & Equipment Management
• Administration & Reporting

Qualifications

JOB QUALIFICATIONS

• Bachelor’s degree or Diploma in Sports Management, Physical Education, Recreation Management, Hospitality Management, Tourism, or a related field.
• Relevant professional certifications in fitness, sports, swimming, lifeguarding, or first aid will be an advantage.
• Minimum 2–3 years of relevant experience in Recreation, Sports, Fitness, Leisure, or hotel operations.
• Previous supervisory experience in a hotel, resort, sports club, fitness center, or leisure facility is preferred.
• Experience in managing swimming pool, beach, gym, kids club, or recreational activities is an advantage.

Additional Information

Skills & Competencies

• Strong guest service and interpersonal skills.
• Good leadership, coaching, and team management skills.
• Good communication skills in English; additional languages are an advantage.
• Good knowledge of recreation and sports activities.
• Strong safety awareness and ability to respond to emergencies.
• Good problem-solving and decision-making skills.
• Ability to organize and coordinate multiple activities simultaneously.
• Energetic, proactive, friendly, and service-minded personality.
• Basic computer skills, including Microsoft Office and relevant hotel systems.

Physical & Professional Requirements

• Physically fit and able to work in outdoor and recreational environments.
• Comfortable working flexible hours, weekends, public holidays, and shifts when required.
• Able to participate in or demonstrate recreational and sports activities when necessary.
• Strong attention to cleanliness, grooming, safety, and professional appearance.