Representative, Customs Brokerage

Responsibilities

Sea Freight (SEA)

• Arrange and manage booking with shipping lines and freight forwarders (FF)
• Coordinate container pick-up and empty container return
• Prepare and submit Shipping Instructions (SI) and Verified Gross Mass (VGM) to shipping lines
• Prepare House Bill of Lading (HBL) / Bill of Lading (BL) and verify accuracy of BL documents
• Verify and confirm customs declaration documents and tax invoices
• Check accuracy of invoices and related shipping documents
• Monitor import and export shipment status and provide updates to customers
• Coordinate cross-border shipments, including third-country shipments
• Resolve operational issues such as documentation errors or space availability problems
• Prepare reports as requested by customers
• Coordinate with Regional teams (USA, Europe, Asia) to resolve vessel space issues under the Goodyear bidding process

Air Freight (AIR)

• Check and book air freight space with airlines or service providers
• Verify accuracy of Air Waybill (AWB) documents
• Check and confirm invoice accuracy and related documents
• Monitor flight schedules and shipment status, and provide updates to customers
• Coordinate with airlines and relevant parties to ensure smooth operations
• Handle and resolve operational issues during the transportation process

Qualifications

• University Degree in logistics or equivalent
• At least 1 year of experience in Customs Clearance (Air import/export) field
• Logistics background for at least 1 year
• Experience with local carriers or forwarders would be advantaged
• Customs process experience
• Can communicate with all levels
• Computer literacy and Microsoft Office skills