Chef De Cuisine – Casa Boho

About the Role

Organization- Hyatt Regency Phuket

Scope and General Purpose of Job: Ensures the smooth running of the Outlet Kitchen in accordance with the hotel’s standards and financial goals.

Responsibilities

• Administration: Ensure all culinary activities align with the outlet’s re-opening strategy, positioning and long-term business objectives, with full ownership of execution timelines and deliverables.
• Administration: Lead recruitment and onboarding of team members and establish a strong team structure aligned with operational needs.
• Administration: Work closely with Executive Chef, consultants and Food & Beverage to design, test and implement menus reflecting concept identity, market demand and profitability.
• Administration: Collaborate with Sales & Marketing and F&B on launch planning, promotions and continuous business development initiatives; drive execution of opening critical path and prepare/update Departmental Operations Manuals; conduct regular briefings and meetings to align the team.
• Customer Service: Ensure culinary team deliver exceptional guest service with energy, authenticity and personality; act as the face of the outlet engaging with guests, media and stakeholders; handle guest feedback and complaints with urgency, professionalism and accountability; build strong internal relationships for seamless service delivery.
• Financial: Own food cost, labor cost and overall kitchen profitability, ensuring alignment with budget and financial targets; drive productivity through strategic manpower planning, multi-skilling and efficient scheduling.
• Financial: High season — proactively scale operations to handle increased volume while maintaining quality and service speed; Low season — optimize labor structure to control payroll, adjust production planning to reduce waste and maximize cross-utilization.
• Financial: Ensure disciplined portion control, waste management and efficient resource utilization; regularly review performance data and implement corrective actions to improve profitability.
• Marketing & Concept Development: Support Executive Chef in identifying marketing and PR opportunities; collaborate with Marketing to create engaging content and maintain strong social media presence; continuously evaluate market trends, competitors and supplier opportunities to keep the offering competitive and innovative.
• Operational: Ensure company standards and brand expectations are consistently implemented; oversee all kitchen operations to maintain quality, consistency, timing and presentation; lead by example during peak periods and make real-time operational decisions.
• Operational: Plan menus, production levels and resource utilization based on demand and seasonality; ensure food is prepared à la minute where required; monitor preparation methods, portioning, plating and overall product quality; ensure strong coordination between kitchen sections and other departments and continuously improve operational efficiency.
• Allergen & Special Dietary Ownership: Take full ownership of allergen management with zero tolerance for errors; implement strict procedures across receiving, storage, preparation and service; prevent cross-contamination with dedicated equipment and clear labeling; personally verify all special dietary dishes before service; train and reinforce team awareness and ensure clear communication with service team.
• Hygiene & Food Safety Leadership: Own overall hygiene and food safety standards, ensuring full HACCP compliance; drive a culture of daily hygiene discipline, conduct regular inspections and keep the kitchen audit-ready; enforce strict cleaning, storage, temperature control, labeling and equipment handling and work closely with Stewarding to maintain BOH cleanliness.
• Personnel: Lead, develop and motivate the culinary team to achieve high performance and operational excellence; ensure effective manpower planning and supervise Outlet Chefs to ensure accountability; provide coaching, training and development opportunities and delegate responsibilities clearly while maintaining ow