Field Services Engineer, Rayong Thailand

About the Role

The position of Field Service Engineer responsible for security equipment installation (CCTV & Access Control), and service for testing, commissioning, system programming in according to Convergint standards, ensuring good engineering project quality, maintaining a high level of customer satisfaction.

Responsibilities

• Finish routine preventive maintenance on time according to Convergint standards and policies.
• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Manage service sub-contractors and ensure them following up Convergint standards and policies.
• Maintain high level of knowledge in security concept and provide technical support to Sales and other departments.
• Manage relations with existing clients and ensure customer satisfaction.
• Be proficient in company products and technology.

Qualifications

• Bachelor degree or above in Engineering for Electronic, Power electrical, ELV engineering and related.
• Min 2 years or above related working experience in services for electronic engineering is an advantage.
• IT knowledge in security hardware and software, AutoCAD, MS Office, MS Visio, and database.
• Familiar with security access control system, CCTV and alarm system products; past experience with Gallagher, Hikvision, Lenel, and Honeywell Prowatch systems is a clear advantage.
• Good communication in English.
• Quick learner and ability to work under pressure.
• Have own car.

Additional Information

• Must be willing to work on-site (Areas around Nonthaburi, Chonburi, Rayong, etc.).
• Interested candidates please send your CV via 'Apply Now'.
• Only shortlisted candidates will be notified.