End-to-End Test Lead – Global Web & Mobile Platforms

About the Company

Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands. Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails at SEEN. Embrace holistic wellness, or embark on journeys by train, luxury cruise or private jet.

About the Role

We are seeking an experienced and hands-on Senior Tester to join our Digital team and drive quality assurance across our global ecommerce platforms. The role covers websites, CMS, Internet Booking Engine (IBE), mobile apps (iOS, Android, China-specific builds), payment gateways and loyalty systems. This is a full-time, permanent onsite role based in Bangkok, working with globally distributed teams.

Responsibilities

• Own test plans for user stories and features assigned via the sprint backlog
• Test end-to-end booking flows and user journeys across CMS, booking engine, websites, payments and mobile apps
• Validate implementation quality before and after each monthly release cycle, including regression and smoke tests
• Provide signoffs for core functionalities and mobile app builds (APK/IPA) before production release
• Verify app behavior across different OS versions, devices and screen resolutions
• Conduct PVT (Production Validity Testing) and pre-UAT checks to minimise post-deployment risks
• Ensure test coverage for high-impact areas such as booking, payment and cross-device behaviour
• Carry out security checks to identify and help fix issues like injection, unauthorized access or data leaks using recognised guidelines and tools
• Validate 3rd-party service integrations (payment gateways, loyalty systems, analytics tools)
• Contribute to and maintain test automation frameworks using tools such as Selenium, Robot Framework and Postman
• Run API tests, load/performance tests and utilise scanning tools to ensure scalability and reliability
• Identify and implement opportunities for automated regression testing and integrate with CI/CD
• Actively participate in Agile ceremonies and provide QA estimates, test scenarios and risk assessments
• Document test cases, scenarios and QA processes and support knowledge transfer from short-term QA vendors

Qualifications

• Minimum 5 years of QA/testing experience in web and mobile applications
• Strong understanding of CMS platforms, ecommerce/booking engines and SaaS architecture; experience with Sitecore is a plus
• Experience in Agile environments with Jira, Confluence and Git-based workflows
• Hands-on experience with Selenium, Robot Framework, Postman and load testing tools (e.g., JMeter)
• Knowledge of mobile testing for iOS and Android, including APK/IPA builds, push notifications and deep linking
• Excellent problem-solving skills and ability to work under tight deadlines
• Strong communication and documentation skills in English
• Comfortable collaborating with global teams across multiple time zones
• ISTQB or equivalent QA certification is desirable

Additional Information

• Role type: Full-time, permanent, onsite
• Location: Bangkok; work with teams in Brisbane, Madrid and Bangkok