Telemarketing Executive (Korean - English Speaking)

About the Company

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

About the Role

• The Telemarketing Executive is responsible for inviting guests to attend a personal preview of our onsite sales gallery and offering a discounted Holiday Discovery Package.
• Represent Anantara in a courteous, enthusiastic and diligent manner.
• Contact potential guests by telephone to sell a discounted holiday package and make outbound dials at a rate of at least 20 dials per hour to meet efficiency guidelines.
• Follow a scripted presentation to ensure accurate communication and maximize booked preview presentations.
• Employ an empathetic, listening, problem-solving approach to overcome objections and persuade guests to attend the 90-minute sales presentation on the benefits of shared ownership with Anantara Vacation Club.
• Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
• Ensure all guests meet the qualifications and details of participation of each offer as set forth by AVC and ensure timely and accurate documentation of such.
• Effectively manage company-assigned leads for maximum conversion to preview presentations.
• Perform clerical or other reasonable duties requested by the Telemarketing Manager/Supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations are made to enable individuals with disabilities to perform the essential functions:

• Positive and enthusiastic attitude; presents oneself as a professional role model.
• Excellent communication and listening skills, including verbal & non-verbal communications.
• Ability to work independently and as an active team player; multi-tasking, problem solving and negotiating ability.
• Minimum of one year’s experience in the Shared Ownership selling profession, and/or two years’ experience in the direct selling profession.
• Tertiary or University education desirable, though not essential.