Sellers Management Chinese Speaking (Shopee)

About the Role

Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.

Responsibilities

• Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights
• Building good relationships and trust with merchants to understand their business and key success factors
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
• Implement campaigns for new sellers, analyze and report their performance
• Interact with other local teams to share knowledge and replicate best practices
• Forecast volume and number of new sellers and activities required to incubate them
• Update the management team on weekly progress

Qualifications

• Fluent Chinese (HSK 5, 6) and excellent written and spoken English
• E-commerce experience
• Category knowledge: experience working under Home & Appliance category
• Bachelor or Master Degree in BBA or related fields
• 3-5 years' experience in Key Account, Merchandiser, Business Development is a plus
• Logical thinking and strong problem solving skills
• Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
• Good team player, with an aptitude for sales and the ambition to constantly outperform KPIs