Specialist, Supplier Quality Engineering & Assurance

Key Duties

• Supplier & Material Qualification: Lead and execute the qualification process for new materials, gemstones, and ODM/OEM suppliers to ensure readiness for mass production. Monitor progress and provide summary reports for each product launch.
• Supplier Training & Capability Building: Deliver technical and quality management system training to suppliers during the development phase to enhance technical capability and quality performance.
• Quality Issue Resolution: Ensure timely resolution of quality issues identified during development phases.
• Quality Standards & Inspection Development: Collaborate with stakeholders to develop quality standards, criteria, and inspection methods, and effectively communicate these to suppliers and internal teams.
• Specification & Regulatory Compliance: Train suppliers on product specifications and regulatory requirements, providing technical support as needed.
• Performance Data Utilization: Leverage quality performance data to support supplier evaluation and selection processes.
• Quality Alert Coordination: Act as the coordinator for quality alerts between Pandora and suppliers when issues arise during development.
• Supplier Development & Improvement: Manage supplier improvement and development programs, ensuring adoption of industry best practices such as Process Capability, SPC, FMEA, Error Proofing, and 8D problem-solving.
• Inbound Process Improvement: Lead inbound quality improvement projects with suppliers and Pandora teams.
• Strategic Alignment: Translate company goals into actionable metrics for the Supplier Quality team and drive cross-functional quality improvement projects.