Head of Product (User/Merchant)

About the Company

We are Thailand’s leading provider of On-Demand Services (ODS), Merchant Digital Solutions(MDS), and Payment and Financial Services (PFS). We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are looking for the Head of Product to join our growing product team. Working in a fast-paced environment, you will bring your skills and creativity to tackle challenges that impact millions of users, merchants, and riders, and contribute to our journey to become Thailand’s No.1 platform.

What You'll Do

• Lead, coach, and inspire a team of Merchant Product Managers; hire top talent and create a culture for growth and high performance.
• Define and execute the product roadmap for the Food Merchant segment; own the product vision and strategy (the "Why" and the "What").
• Deliver end-to-end product launches by analyzing requirements, calculating ROI, and establishing clear timelines for launch.
• Act as a bridge between Engineering, Marketing, Operations, UX, and Business teams to align on launch, testing, and iteration.
• Own service performance: track, analyze, and report key metrics and use insights to drive continuous improvements.

What You'll Need

• At least 3-5 years of product management experience and 3+ years of people management experience.
• Experience driving product vision, go-to-market strategy, and monetization.
• Experience managing projects or exposure to the end-to-end project lifecycle.
• Ability to influence multiple stakeholders without direct authority and excellent cross-functional project management.
• Data-driven decision making and prioritization; track and report on key metrics.
• Strong problem solving, negotiation, interpersonal and communication skills; proficient written and verbal communication to reduce misinterpretations.
• Self-motivated, proactive, flexible, able to thrive in ambiguous environments and drive projects from start to finish.

It’d be Great if You Have

• A technical degree in computer science, software engineering, data science, or an analytical degree in economics, statistics or related fields.