Client Advisor

About the Company

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Responsibilities

• Focuses on development and retention the existing clients; recruitment of new and potential ones.
• Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning).
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Skills and experience

• Minimum 2 years retail experience preferably in Luxury Retail Industry
• Good communications and interpersonal skills
• Motivated team player with outgoing personality
• Drive to meet and exceed performance expectations
• Able to work full time in shift hours is preferable

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.